Dairee Frozen Yogurt
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Terms and Conditions
I have read and agree to the Terms and Conditions*
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General Terms 1. By using or registering as a Dairee Loyalty card holder, you consent to the terms and conditions outlined in this agreement. 2. To enjoy the benefits of the Dairee loyalty program, you are required to provide Dairee with a valid email address. However, on completing the registration form you can select not to receive emails from Dairee. 3. Dairee accepts no responsibility for incorrect information provided by Dairee Loyalty card holders on web forms or the like. 4. Only one Dairee Loyalty card and account is permitted per person or email address. 5. Unless otherwise required by law or permitted by this agreement, Credit Points are non-refundable and cannot be redeemed for cash. No interest or any other earnings on funds on a Dairee Loyalty card will accrue, be paid or be credited to you by Dairee. 6. Dairee reserves the right to refuse use of a Dairee loyalty card on suspicion of unauthorised, fraudulent or otherwise unlawful use. Where this occurs, the account and card will be cancelled and any Credit Points will be lost. 7. Dairee reserves the right to change these terms and conditions at any time without notice. Rate of Reward 8. Australian dollars are the currency of Dairee and will be referred to as Credit Points. Credit points are not legal tender and cannot be used by any other means other than Dairee. 9. Dairee Loyalty card holders earn in Dairee credit points and spend (redeem) in credit points. 10. Dairee reserves the right to change the rate of reward and value of Dairee credit points at any time. 11. As of the 22nd of May 2015, for every 1 Dairee point you earn, you will receive $0.10 value of Dairee purchases. Earning Dairee Credit Points 12. To earn Dairee Credit points, you must first collect a Dairee card from any Dairee store and present the card during your transaction. 13. Participants must register their card at www.Dairee.com.au before redeeming Dairee points for use in purchases. 14. For every purchase made, you will be awarded 10% Dairee Credit Points of the total purchase amount (AUD) spent in a single transaction. Redeeming Dairee dollars (Credit Points) 15. To redeem Dairee Credit points, you must meet the following criteria; o a) Collect your Dairee Loyalty card from any participating store. o b) Go online to www.Dairee.com.au and register your details by completing all required fields. o c) Earn at least 1 Dairee credit point. 16. Credit Points are redeemable for rewards which consist of any food or beverage products within any participating Dairee Store (subject to availability) at the retail price in-store. 17. Dairee Credit Points cannot be purchased. 18. Dairee Credit Points can only be earned through accruing Dairee Loyalty points. 19. As of 22nd of May 2015, rewards are redeemed at a rate of 1 Dairee Credit point to $0.10 AUD. Lost or Stolen cards 23. In the case of a lost or stolen card, you should: o a) Visit any Dairee Store and request a new card. o b) Log onto www.Dairee.com.au using your existing username (email address) and password, select the ‘card replacement’ tab and follow the prompts to link your existing Dairee credit points to your new card. 24. Dairee will take reasonable steps so that any Dairee credit points on the lost or stolen card are transferred to the new card, however Dairee will not be held responsible for any Credit points that are lost in the transfer. 25. Dairee assumes no liability for lost or stolen cards. It is the Dairee Loyalty card holder’s responsibility to obtain a new Dairee Loyalty card from any store and go online to www.Dairee.com.au and transfer the Dairee credit points balance to the new card. Promotions and Discounts 26. Dairee Loyalty cards are not valid with any other promotion, discount or offer. 27. On occasions, Dairee will run promotions exclusive to the Dairee loyalty program. These promotions will be subject to these terms and conditions, unless otherwise specified. 28. Dairee points are not awarded when a Dairee gift card is purchased. However, the Dairee Gift Card recipient (or card holder) will earn Dairee credit points on purchases made using their Dairee Gift Card provided they are a Dairee Loyalty card holder. Fees 29. A one-off fee of $0.50 is charged for any new or replacement cards issued. No other fees are charged by Dairee for the issue, registration, activation or use of the Dairee loyalty program. Complaints Handling 30. While reasonable effort will be made in the restaurants so that points are correctly awarded, Dairee takes no responsibility for errors associated with crediting Dairee points and it’s credit points onto the Dairee loyalty card. 31. We reserve the right to correct the balance of your Dairee credit points if we believe a clerical or accounting error has occurred.
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